Effective Date: January 1,
Last Updated:
Stormwerx LLC (“Stormwerx,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. This policy is designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR).
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following categories of personal information when you voluntarily provide it to us:
- Identifiers: Name, email address, phone number, mailing address
- Business information: Company name, job title, business needs
- Communications: Messages, inquiries, and correspondence you send to us
- Account information: Login credentials if you use our remote support portal
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information: Browser type, operating system, device identifiers
- Usage data: Pages visited, time spent on pages, click patterns, referring URLs
- Network information: IP address, approximate geographic location
- Cookies and tracking technologies: See Section 7 below
1.3 Information from Third Parties
We may receive personal information from business partners, referral sources, or publicly available sources to supplement the information we collect directly from you.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our IT consulting services
- To respond to your inquiries and fulfill your requests
- To communicate with you about services, updates, and promotional offers
- To provide remote technical support through our support portal
- To analyze website usage and improve user experience
- To comply with legal obligations and enforce our terms of service
- To detect, prevent, and address technical issues or security threats
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract performance: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms
- Legal obligation: Where processing is necessary to comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of recipients:
- Service providers: Third-party vendors who assist us in operating our website, providing our services, or conducting business operations (e.g., hosting providers, email services, analytics tools)
- Professional advisors: Attorneys, accountants, and other professional advisors as needed
- Legal compliance: Law enforcement, government authorities, or other parties when required by law, subpoena, or court order
- Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
5. Your Privacy Rights
5.1 Rights Under CCPA / CPRA (California Residents)
If you are a California resident, you have the following rights:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your information.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.
- Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to purposes authorized by the CPRA.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the information in Section 11 below. We will verify your identity before fulfilling any request and will respond within 45 days, as required by law.
5.2 Rights Under GDPR (EEA/UK Residents)
If you are located in the EEA or the United Kingdom, you have the following rights under GDPR:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain situations.
- Right to Data Portability: You may request to receive your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
To exercise these rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Types of cookies we may use include:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Functional cookies: Remember your preferences and settings
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission where required.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us at:
Stormwerx LLC
Email: [email protected]
For GDPR-related inquiries, you may also contact your local data protection authority.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.